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BookMyShow — Cancellation ticket and refund money

Address:Raigad, Maharashtra, 410206
Website:in.bookmyshow.com

Dear sir,

Kindly tell me that if i booked ticket through online of four familly members. And also book some snack. But at that time ticket not received after show on mobile no.
How can mange you and what is procedure of my refund money.
Please refund my money asap.
My bookind id for ticket and food beverage order are wj3pzgx and 787541 at orion mall, panvel.
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