[Resolved] BookMyShow — change in movie after booking | |
I have booked a ticket for today's 4:40 show of movie jai simha at Asian gpr multiplex, Kukatpally, Hyderabad, but when I go to theatre 1921 is been showing. I have clear proof of message and mail showing booking confirmation for jai simha movie. But still they reacted rude and responded badly that I need to wait for 90 minutes to hear that they can't do anything. What is the solution for me??
Was this information helpful? | |
Feb 22, 2018 Complaint marked as Resolved Verified Support Jan 22, 2018 BookMyShow Customer Care's response Hi, We know this must have caused you trouble. Please accept our apologies for it. Be rest assured the amount charged for the unsuccessful transaction would be refunded to your account within 5 to 7 working days and incase of a nationalized bank 10 working days. In case of coming across an instance as such, share with us the contact details entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] Thank you for being our valuable customer . Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative Verified Support Jan 22, 2018 BookMyShow Customer Care's response Hi, Pls ignore the erroneous response. Be rest assured the amount charged for the said transaction would be refunded to your account within 5 to 7 working days and in case of a nationalized bank 10 working days. In case of coming across an instance as such, share with us the contact details entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] Thank you for being our valuable customer . Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
57%
Complaints
1528
Pending
0
Resolved
852
View all 1528 BookMyShow reviews & complaints
+91 22 3989 5050
+91 22 6508 8960
Ground Floor, Wajeda House, Gulmohar Cross 7, Juhu Scheme, Mumbai, Maharashtra, India
View all BookMyShow contact information
Post your Comment