[Resolved] BookMyShow — cheated by bms, booked/ charged 3d movie but it was 2d show.

sumit212

from Surat, Gujarat

Address:

Nagpur, Maharashtra, 440015

I have booked 3d movie tanhaji in bms but it was 2d movie. Theatre manager told that it is bms fault. Bms cheated. Created two issues with them but they are not refunding my money. Bookmyshow [ incident id - [#10389717] ]. Called multiple times to their customer service, sent email but they are not helping. Its more almost 20 days now.
Please help
Sumit
[protected]

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May 14, 2020

Complaint marked as Resolved

Verified Support

Apr 09, 2020

BookMyShow Customer Care's response Hi Sumit,

We apologize for the delay and understand that the refund was processed from our end and your query was addressed under the ticket id 10389717.

In case of any clarity please connect with us on [protected]@bookmyshow or LIVE CHAT with us.

We'd do all it takes to have this sorted for you.

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to anyone claiming to be BookMyShow representative.