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[Resolved]  BookMyShow — cheated by bms, booked/ charged 3d movie but it was 2d show.

I have booked 3d movie tanhaji in bms but it was 2d movie. Theatre manager told that it is bms fault. Bms cheated. Created two issues with them but they are not refunding my money. Bookmyshow [ incident id - [#10389717] ]. Called multiple times to their customer service, sent email but they are not helping. Its more almost 20 days now.
Please help
Sumit
[protected]
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May 14, 2020
Complaint marked as Resolved 
Verified Support
Apr 09, 2020
BookMyShow Customer Care's response
Hi Sumit,

We apologize for the delay and understand that the refund was processed from our end and your query was addressed under the ticket id 10389717.

In case of any clarity please connect with us on [protected]@bookmyshow or LIVE CHAT with us.

We'd do all it takes to have this sorted for you.

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to anyone claiming to be BookMyShow representative.
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