[Resolved] BookMyShow — complain about refund

Rasul Mydeen Benazir Begam

from Perambalur, Tamil Nadu

Address:

Madurai, Tamil Nadu

Last saturday i was booked couple of tickets, the payment method was credit card, bt i have cancelled the process, bt the money were charged wrongly, i have message from book show process failed, your payment will be refunded within a week till now i haven't been able to get my money, please take action immediately (Your transaction has failed. Please initiate a fresh booking.in case you were charged, the amount will be refunded to the source of the payment within 7 working days.
Transaction time:sat, 29 jul, 2017 12:05pm.
Seats: kings-g13, g12.)

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Sep 26, 2017

Complaint marked as Resolved

Verified Support

Aug 14, 2017

BookMyShow Customer Care's response Hi,

We know this must have caused you trouble. Please accept our apologies for it.

Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details.

Looking forward to serve you soon.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.