[Resolved] BookMyShow — complain about refund
Madurai, Madurai District, Tamil Nadu, India
RaRasul Mydeen Benazir Begam on Aug 5, 2017
Last saturday i was booked couple of tickets, the payment method was credit card, bt i have cancelled the process, bt the money were charged wrongly, i have message from book show process failed, your payment will be refunded within a week till now i haven't been able to get my money, please take action immediately (Your transaction has failed. Please initiate a fresh booking.in case you were charged, the amount will be refunded to the source of the payment within 7 working days.
Transaction time:sat, 29 jul, 2017 12:05pm.
Seats: kings-g13, g12.)
Complaint marked as Resolved Sep 26, 2017
Verified SupportBookMyShow Customer Care's response, Aug 14, 2017
We know this must have caused you trouble. Please accept our apologies for it.
Please share the contact details (contact number and email id) entered while transacting at [email protected] LIVE CHATS or at[protected] as we are unable to trace any details.
Looking forward to serve you soon.
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
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