[Resolved] BookMyShow — failed transaction amount refund

srinivas skaeth

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

while i was trying to book a ticket in bookmyshow the first two transactions got failed while using ICICI bank internet banking later opting debit card the transaction was successful, but when i check my bank statement the money got cut "thrice" including the successful transaction, i need the refund ASAP FYI amount was RS 212.47/-

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Complaint marked as Resolved

Verified Support

May 16, 2015

BookMyShow Customer Care's response Dear Customer, Really sorry for the trouble caused to you. Being ticket aggregates, we strive hard to deliver our customers the best ticketing experience. We shall certainly investigate your concern and would leave no stone unturned to resolve it. Please email us the contact number entered while transacting at [protected]@bookmyshow.com or LIVE CHAT with us. Our team is available 24/7 for your assistance. Looking forward to serve you. Regards, Team BookMyShow

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Comments

ICICI Bank Customer Care

from Mumbai, Maharashtra

Dear Sir,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID a2lpb5 in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team