[Resolved] BookMyShow — failed transaction, refund not processed | |||||
I attempted to book two tickets through bookmyshow on[protected] for forum neighborhood mall, whitefield bangalore. The amount of inr 569.12 was debited from my account, however the seats were not booked and i got no confirmation. After sometime i booked the tickets again and this time i got the booking confirmation However, the first transaction is a failure and the amount has not yet been refunded yet although it has been 10 days. My details : Name - priyam saikia Phone - [protected] Transaction id of bank - hdfc[protected] E-mail - [protected]@gmail.com Was this information helpful? | |||||
Aug 6, 2019 Complaint marked as Resolved Verified Support Jul 05, 2019 BookMyShow Customer Care's response Hi, We hope you are in receipts of your funds. Do get in touch with us on [protected]@bookmyshow.com along with the contact details entered while transacting for any clarity Our team would be there to help you. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative. | |||||
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Aai tried to file a complaint in bookmyshow app but that is asking my booking id.My tickets are not even booked.I payed via bank and not from any money wallets.So will my money be refunded?
We hope you are in receipts of your funds. Do get in touch with us on allears@bookmyshow.com along with the contact details entered while transacting for any clarity
Our team would be there to help you.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.