[Resolved] BookMyShow — false offers- no offers

kvkrishna

from Vepagunta, Andhra Pradesh

Address:

Hyderabad, Andhra Pradesh

Hi, Bookmyshow, the worst of its kind in providing cusotmerservice. Their agents doesnt know anything about the offers they are offering. They cut the call when we ask them something they doesnt know or when we question them. Bookmyshow is having an offer with icicicoral debit card, knowing that I had exclusively taken coral card from icici n thought to purchase a ticket from bookmyshow. the offer is book 1 ticket get 1 ticket...n the limit is 2 free tickets a month... I have entered my card number and clicked on apply, it has shown the discounted amount and when i clicked on buy i was surprised to see that i was charged for the full amount. immediatley i called up them n told what has happened they were least bothered about me, they said that mail to helpdesk, ...as said i mailed helpdesk there is no reply from them...called them again-they are saying that i have entered wrong card details- how silly it is, how can i enter a wrong card details n make a transaction...n also see that there is a discount on the total amount before i purchase the tickets... I am least bothered about the money i lost, but the way they fooled us i cannot digest it...i'll not leave the matter untill my concern is addressed... All nonsense business tricks, just fooling people...

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Complaint marked as Resolved

Verified Support

Feb 03, 2014

BookMyShow Customer Care's response Dear Mr. Krishna,

Your concern is very important to us and do understand your view on the situation. We would require your contact details entered while transacting to investigate your transaction.

If you could share the email id through which you have sent us an email, we will certainly get in touch with you to know more about your concern.

Looking forward to your contact details so that we can provide you a resolution to your query.

You can get hold of more information about the offer here: http://in.bookmyshow.com/static/icici-debit-card-movie-ticket-offers/

For any queries please write back to [protected]@bookmyshow.com, Call[protected] we are just a call away or chat with us and we would love the opportunity to assist you.

Thanking you,
Team BookMyShow

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Comments

k Vamc

from Vepagunta, Andhra Pradesh

Dear BookMyShow Team,

I have tried all the ways to contact you people, but I got very late response from you. I am really vexed with you. You think that you have saved some money by cheating me but you will definitely bare at least 100 times of it. I would not leave this matter as it is, I know how to market some product at the same time I know how to rate a particular services company in the market.

And the response I got from your team is not about my query but about the know-how of applying the offer. I have not asked you how to apply the offer. I know very well how I can avail the offer but the mistake is from your side technically. I have mentioned the complete details in the mail([protected]@bookmyshow.com).
If at all you really want to resolve my issue, only then, proceed further in this issue. orelse please dont waste my time and yours by simply telling the same old stories about the procedures of availing the offer. Because you people act very well when the issue is posted on the forums, social media etc so as to improve your goodwill.

Regards,
Vamshi
kns.[protected]@gmail.com

vinayconscomp

from Bengaluru, Karnataka

Hello Vamsi,
I was checking on internet for Coral debit card, its offers and landed here. Has your issues with BookMyShow resolved? Do let all know the current status. Also, how is your experience with Coral card? is it worth? Thanks!