[Resolved] BookMyShow — False promise to change the date of Sunburn ticket date | |||
This is Pranav Deshmukh. I booked a ticket for 28th "Day 1" of sunburn by mistake instead of 29th. I am going along with my 3 other friends. I requested if i could get the ticket date changed. However your staff and Bookmyshow has caused a lot of inconvenience for me by falsely telling that if i book another ticket for 29th they will cancel my ticket for 28th. Now, i have paid 8000 Rs. And the promise of cancellation and refund of the 28th ticket is not being completed. Was this information helpful? | |||
Mar 12, 2017 Complaint marked as Resolved Verified Support Feb 07, 2017 BookMyShow Customer Care's response Hi, We hope your query has been addressed on 3006953 Also, the amount of Rs 4, 157.73/- charged for the transaction done against the booking id KESN01A49BZP36 would be refunded into the same account within a maximum of 5-7 working days. Thank you for your kind cooperation and patience while we were reviewing your concern. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative. | |||
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We know this must have caused you trouble. Please accept our apologies for it.
Please share the contact details (contact number and email id) entered while transacting at helpdesk@bookmyshow.com LIVE CHATS or at 022-61445050 as we are unable to trace any details.
Looking forward to serve you soon.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.