[Resolved] BookMyShow — fraud using gift card

[Resolved] BookMyShow — fraud using gift card

D DharmeshJ from Ahmedabad, Gujarat

Yesterday, i received sms and email that i sent a gift card of 2000 and 500 on bookmyshow. Giftcards were purchased using quikpay. My quikpay was linked with paytm. I have not made this transaction. I immediately sent an email to both paytm and bookmyshow. Paytm replied saying since its from merchant side (Bookmyshow) only they can trace the transaction and find the fraudster. So far, i have no response from bookmyshow despite sending several mails. Ultimately i had to put this complaint here. I have sent all details of this giftcard to bookmyshow on [protected]@bookmyshow.com. Was this information helpful? No (0) Yes (0)
May 3, 2019 Complaint marked as Resolved Verified Support Jul 05, 2019 BookMyShow Customer Care's response Hi, We sincerely apologies for the trouble you've faced. Hope your query has been resolved. For any queries, feel free to connect with us via [protected]@bookmyshow.com Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
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Comments

singhal05

from Gurgaon, Haryana

same happened with me yesterday (24th Apr mid night) where 9 gift cards were purchased using Amazon on BMS site, I already raised it with BMS, it seems BMS is hacked

Gaurav_D_Jain

from Bengaluru, Karnataka

Same happened with me on 08th April. 4 gift cards purchased. 2 from amazon pay and 2 from paytm. Amazon has refunded the amount for the two transaction. After chasing bms and paytm for more than 20times they have reversed the amount for third but the last transaction is still pending. This is not a co incidence that it is happening with all o[censored]s. Definitely there is a loophole in their system.

Bhausaheb Kumkar

from Nagpur, Maharashtra

For help I connected call with customer care and the call continued about 30 minutes and at last moment when i came on waiting list number 2 that time suddenly withour any information customer care person cancelled my call and wasted my valuable time.How pathetic peoples are recruited and finally giving statments like it was system error.