[Resolved]  BookMyShow — Debited amount & failed booking : finally tickets

Address:Bangalore, Karnataka, 560057
Website:Bookmyshow

Last Sunday we had booked tickets in book my show website, amount got debited but booking is not confirmed due to some errors (woops failed) ; try booking after sometime...

After 30 mins received sms that booking is confirmed, delay made my friend to Book tickets for me... it's very horrible experience that failed booking tickets & 2nd time booking, we lost the below money.
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Apr 1, 2017
Complaint marked as Resolved 
Verified Support
Feb 27, 2017
BookMyShow Customer Care's response
Hi,

We have replied to you mail with the ticket id 3381472 and share the required details so that we can provide a fair resolution.

Looking forward to serve you soon.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
Complaint comments 

Comments

I booked tickets for KAABIL at INOX SOUTHCITY, kolkata theatre on 13th Feb 2017.I made the payment of Rs. 179.52 through free charge at Book My Show (Order ID: MOBAND[protected], money got deducted but I did not received the tickets .please work on this issue and refund me.

Please refund me as soon as possible.
BookMyShow Customer Care's response, Feb 27, 2017
Verified Support
Hi,
We know this must have caused you trouble. Please accept our apologies for it.
Please share the contact details (contact number and email id) entered while transacting at helpdesk@bookmyshow.com LIVE CHATS or at 022-61445050 as we are unable to trace any details.
Looking forward to serve you soon.
Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.

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