[Resolved] BookMyShow — I booked wrong tickets.want to cancel it now
Chandigarh, Chandigarh District, Punjab, India
Sasaakshi thakur on May 28, 2017
I booked 3 tickets for 11:15 pm instead of 11:15 am for 28th may 2017 sunday
Now i want to cancel it
Plz help. 3 tickets for 534
Please help otherwise my money will get wasted
I tried to get it canceled from the theater but they refused
Bookmyshow app has nothing for cancellation on their app
Please help .the tickets were for centra mall industrial area chandigarh.i want a refund
Complaint marked as Resolved Jun 30, 2017
Verified SupportBookMyShow Customer Care's response, May 30, 2017
Your view on the situation is very important to us.
We would love to assist you with your query and it is always our pleasure to provide you with exceptional customer service.
Unfortunately, when a booking is confirmed on our website, the seats are reserved at the cinema and are deemed sold.
Since, online bookings are confirmed transactions, tickets once booked cannot be cancelled, exchanged or refunded from our end.
Also, there is no provision wherein we can make any modification in show date, time, movie, seats etc which are already confirmed.
Keeping the cancellation norm in mind, it would have been an opportunity for customers to bring a smile on their dear one's face by gifting those tickets.
Assuring you of our best services at all times.
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
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