[Resolved] BookMyShow — Illegal attempt to book ticket from my Bookmyshow account

savithagr

from Bengaluru, Karnataka

Address:	560097
Website:	Book My Show

There was an illegal attempt made by anonymous person for booking the movie ticket online using my saved card details from my book my show profile.

Anyways the payment was not successful as the otp was received on my registered mobile no which was not shared to anyone.

But it looks scary and surprising to see such fraud attempt of an unauthorized access to the card details inside the user profile.

Please take this seriously and make sure that such attempts are to be stopped in future for security purpose.

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Aug 16, 2017

Complaint marked as Resolved

Verified Support

Jul 14, 2017

BookMyShow Customer Care's response Hi Savitha,

We are extremely sorry that this happened and would like some information about this incident to investigate the issue. Please do write to us at [protected]@bookmyshow.com and will surely address your concern.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.