BookMyShow — internet handing over charges

Address:Pondicherry, Puducherry, 605009

I am from pondicherry. I have noticed that the internet handling charges for booking an online movie ticket is varying by huge margin for different regions.in pondicherry, the charges for the same is more than 28% excluding the gst for it.

I know that the convenience fee is your source of income and your business strategy to charge every single ticket instead of every payment is giving you more profits for the time being.

After all this, the heavy differential charges you levy on two tier towns like pondicherry is very unfair and i request you to address the issue soon.
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On 15th Aug Movie tickets booked Money deducted from Bank Account and transaction failed. Refund will be in 10days but it is almost 20 days but refuned is not received yet

I didn't received booking confirmation for 3 tickets after doing transaction using bhim app trans no.[protected] ..I lost the money rs 372.18.. I have attached the screenshot of transaction..

Oberon mall 10 pm show.. Film - theevandi

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