[Resolved] BookMyShow — ipl match tickets are not available and poor customer care service | |
Dear sir, You bms is providing us absolute poor service ever. I desperatelly wanted only 1 ticket of mumbai indians vs chennai super kings match. But when i opened the bms app on 14 march 5.28 pm there are 2 miniutes early tickets are available and u guys said the tickets are available on 5.30 pm on time. So why the tickets are available early? And then i select the match ticket and going to buy the ticket. But my payment processing had some problems. And it's all about bookmyshow server problem. Your site is crush on that time. Thats why i can't buy ticket. And when i call customer service they said sry sir lots of people are buying tickets so that's why the problem are happening. So it's your problem u have do something for this so people can easily buy tickets in any time. Regards Reply Was this information helpful? | |
May 14, 2018 Complaint marked as Resolved Verified Support Apr 06, 2018 BookMyShow Customer Care's response Hi, We know this must have caused you trouble. In regards to your concern, I wish to inform you that the tickets went live at 5.30 pm and not beforehand. Request you to check the system time settings on your device for this. In terms of the booking failure please help us with your contact details on [protected]@bookmyshow.com and we will have this looked into. Looking forward to serve you soon. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative. | |
Add a Comment | |
57%
Complaints
1527
Pending
0
Resolved
852
View all 1527 BookMyShow reviews & complaints
+91 22 3989 5050
+91 22 6508 8960
Ground Floor, Wajeda House, Gulmohar Cross 7, Juhu Scheme, Mumbai, Maharashtra, India
View all BookMyShow contact information
Post your Comment