[Resolved] BookMyShow — kaala show cancelled by pvr phoenix on 8th june 2018 but bookmyshow refuses to refund | |||
I booked ticket for kaala at 2 10 pm show on 8th june in pvr phoenix market city, whitefield, bangalore. I booked my ticket using desktop. I was in an assumption that i had the message and mail from book my show. When i went there i checked and i had the confirmation number in my google calendar. With that i checked in the box office, the box office person told me that 2 10 pm show is cancelled and no kaala movie screened in that mall. I asked how about my online ticket and they said me to contact book my show. Called book my show and told that i have been informed in box office that show has been cancelled. I even checked in book my show if shows are showing for kaala in pvr phoenix for that day. There were no shows showing. I called book my show customer care and gave all the details, after couple of days they are coming back saying that show wasn't cancelled. I lost complete faith in online booking of movie tickets and doubt to use book my show again Was this information helpful? | |||
Jul 12, 2018 Complaint marked as Resolved Verified Support Jun 11, 2018 BookMyShow Customer Care's response Hi, We know this must have caused you trouble. Please accept our apologies for it. Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details. Looking forward to serve you soon. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative. | |||
4 Comments | |||
Comments
I was booked race 3 movie tickets but I had choosen wrong date so I have cancel ticket. Plz help me for that
Booked tickets for today but I wanted to book for Sunday so I wanted to cancel ticket
I'd -W8W9BMJ
I'd -W8W9BMJ
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