[Resolved]  BookMyShow — Lost money But didn't get The code message

Address:Idukki, Kerala, 685584
Website:book my show App

I have booked a movie munthirivallikal thalirkumbol on book my show app for Rs 791 . I didn't get The confirmation message with the code but money Was deducted from my account.. I want my money back even if I could not able to see the movie.. I lost a lot Money through this... I use SBT account for my transactions.. My last transaction is Rs791 For Book Myshow.. So its sure that i have booked Correctly But even after that i didnt get confirmation message.. I should show a code From the confirmation message to see the movie.. I couldnt show it Because i didnt received the message.. So I need my money back anyway
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Mar 20, 2017
Complaint marked as Resolved 
Verified Support
Feb 17, 2017
BookMyShow Customer Care's response
Hi,

We know this must have caused you trouble. Please accept our apologies for it.
Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details.
Looking forward to serve you soon.
Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
Complaint comments 

Comments

I paid Rs 157.26 via FreeCharge at Book My Show (OrderID MOBAND[protected] for Raees on PVR Regalia at 12:55PM show, 16th Feb. Can you please look into this and what action needs to be taken from your side?

Thanks
BookMyShow Customer Care's response, Feb 27, 2017
Verified Support
Hi,
We know this must have caused you trouble. Please accept our apologies for it.
Please share the contact details (contact number and email id) entered while transacting at helpdesk@bookmyshow.com LIVE CHATS or at 022-61445050 as we are unable to trace any details.
Looking forward to serve you soon.
Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
Just booked a ticket 2 hrs back through book my shows app.My ticket was not confirmed but money was.deducted from my account, help
BookMyShow Customer Care's response, Feb 27, 2017
Verified Support
Hi,
We know this must have caused you trouble. Please accept our apologies for it.
Please share the contact details (contact number and email id) entered while transacting at helpdesk@bookmyshow.com LIVE CHATS or at 022-61445050 as we are unable to trace any details.
Looking forward to serve you soon.
Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.

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