[Resolved] BookMyShow — malpractice in ticket booking | |||
I booked "avengers - end game" movie tickets through bookmyshow for sunday, 28th apr @ 2:20pm (Booking id wa2ya86) at cinepolis, dlf place, saket. After 24 hours, bookmyshow informed that ticket is cancelled since cinema has cancelled the show. I inquired and found that cinepolis didn't cancel the show. I called & asked bookmyshow reinstate my ticket booking as show is not cancelled however didn't receive any resolution or logical answer for cancellation. Bookmyshow must stop such malpractices as it cause lot of problem & pain to consumers. Was this information helpful? | |||
Aug 6, 2019 Complaint marked as Resolved Verified Support Jul 05, 2019 BookMyShow Customer Care's response Hi Anand, We hope your concern has been addressed by our social media advisor Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative | |||
 2 Comments | |||
Comments
According to Reserve Bank of India (RBI) platforms providing movie ticket booking services do not have any authority to levy handling fees on customers and that they are in violation of the RBI’s Merchant Discount Rate (MDR) regulations. Still I had to pay 254.88 to book 8 tickets for Avenger's end game on 27 th April 2019.
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Hope you are receipt of your funds
Please share your contact details on allears@bookmyshow.com. Our team would get in touch with you.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.