[Resolved]  BookMyShow — Money got debited wrongly twice

Address:600042
Website:BOOKMYSHOW

Dear sir,
On 16 december, 2016 i have booked 3 tickets twice as first time i didn't got conformation for the tickets. But two times amount got debited.
After that neither amount refunded nor i got conformation for those ticket.
These are the two reference numbers:

Ref number:hf[protected],
Hf[protected]
Name - s. Ravindra kumar
Mobile no-[protected]
Email-ravindrakumar. [protected]@hotmail.com
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Feb 8, 2017
Complaint marked as Resolved 
Dec 31, 2016
kavitaagarwal1976's response
plz see that money is refunded or my ticket is booked
Verified Support
Jan 08, 2017
BookMyShow Customer Care's response
Hi,

Your view on the situation is very important to us.

Hope your conversation against the ticket id 3088742 has been addressed.

Assuring you of our best services at all times.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
Complaint comments 

Comments

I payed from credit card and the ticket is not been booked for movie dangal show 2.30 at mukta 2 and my ticket is not been booked
BookMyShow Customer Care's response, Jan 8, 2017
Verified Support
Hi Kavita,

We know this must have caused you trouble. Please accept our apologies for it.

Please share the contact details (contact number and email id) entered while transacting at helpdesk@bookmyshow.com LIVE CHATS or at 022-61445050 as we are unable to trace any details.

Looking forward to serve you soon.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.

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