[Resolved] BookMyShow — movie cancelled without notice

Noel George

from Payyannur, Kerala

Address:

Thiruvananthapuram, Kerala, 695581

I booked a movie ticket to watch rampage on 20/04/18 at carnival theatres in greenfield, trivandrum
This is my booking id-wr3ph43
Upon reaching the venue, i was told that they did not receive the content yet, although booking was available on bookmyshow app.
I had to leave work early and had to travel a long distance to get to the venue. They told me they will provide a seat for the next show which was at 10:45 pm which was not possible for me.

I demand compensation and refund for this issue asap

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May 26, 2018

Complaint marked as Resolved

Verified Support

Apr 25, 2018

BookMyShow Customer Care's response Hi Noel,

We checked with the cinema and have already processed the refund. You can surely expect the amount to credited within 5 to 7 working days.

Looking forward to serve you soon.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.