[Resolved] BookMyShow — movie cancelled without notice

 
1 Review
Trivandrum, Kerala, India
 Noel George on Apr 20, 2018
I booked a movie ticket to watch rampage on 20/04/18 at carnival theatres in greenfield, trivandrum
This is my booking id-wr3ph43
Upon reaching the venue, i was told that they did not receive the content yet, although booking was available on bookmyshow app.
I had to leave work early and had to travel a long distance to get to the venue. They told me they will provide a seat for the next show which was at 10:45 pm which was not possible for me.

I demand compensation and refund for this issue asap
Complaint marked as Resolved May 26, 2018
Verified Support
BookMyShow Customer Care's response, Apr 25, 2018
Hi Noel,

We checked with the cinema and have already processed the refund. You can surely expect the amount to credited within 5 to 7 working days.

Looking forward to serve you soon.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
Complaint comments  Add a Comment     Updated: Share0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    64%
    Complaints
    1013
    Pending
    93
    Resolved
    621
    phone
    +91 22 6508 8960
    +91 22 3989 5050
    location
    Ground Floor, Wajeda House, Gulmohar Cross 7, Juhu Scheme, Mumbai, Maharashtra, India
    BookMyShow - movie cancelled without notice