[Resolved] BookMyShow — My money while booking the movie tickets got deducted twice from my credit card. Kindly refund the money.

MonaModi

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500004
Website:	Consumer complaints, inox

I booked my 2 movie tickets at GVK INOX, Hyderabad for English movie London has fallen for the 7:50pm show on Tuesday 8th March '16.
I booked m-ticket online and the first time I booked, it showed error so I booked again and I got a msg from my bank saying that I have been charged twice for the same.
Kindly refund the money.
I am sure Inox being such a big brand in itself won't disappoint me.

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Complaint marked as Resolved

Verified Support

Mar 17, 2016

BookMyShow Customer Care's response Hi, We know this must have caused you trouble. Please accept our apologies for it. Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details. Incase you have been charged, the amount is ideally refunded back to the account within a maximum of 5-7 working days or 10 working days in case it is a nationalized bank. For better clarity on your concern, we would need the contact details entered while transacting. Looking forward to serve you soon. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.