BookMyShow — need my ticket amount refund asap

I booked the tickets for sanju at rassaz mira road for 10pm show for 30/6/2018 on 29/06/2018
Email [protected]@yahoo.co.in and the money was deducted from my sbi account of rupees 246.96. The reference number for bigtree entertainment pvt transaction is igadvxefh9. I need my money back asap. This is not done at all. Please refund the money. Your customer service is really bad. No one is picking up the phone as well on both the landline numbers. If i don't receive my money back i will go on your facebook page and post a public complaint over there since i see so many o[censored]s facing the same issue. I won't wait.
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I have book movie tickets on 12/06/18 by my credit card but transaction failed and amount 420.80 deducted in my credit card. I have received sms from your side for refund but still not refund any amount in my credit card... Please check and confirm me... Urgently

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