BookMyShow — new year eve party - cheated us

 
2 Reviews
 nisha01_r on Jan 2, 2018
We booked tickets through bookmyshow for 31st evening. We paid around 20000 and booked ticket for bashin next madh iceland.
After reaching there we got to known that it was shady place with cheap crowd, entry ticket was not required, no food, now drink no sheesha was available. We had to fight till 12 am. The coordinator kept telling us that our person is arranging for drink n food but no one did anything. We asked to refund money but the person i've there irfan he said i can't do anything i don't have money to give u back. It was utter nonsense. We called cops but they also did formality, they came and told that do not harm this person otherwise u will be in trouble. It was littrely like a movie scene. Sab log mile huve they. Then police went back and we had no clue what to do. At 12 in the night instead of celebration we are fighting with this person. And had the worst 31st evevr. Dint even got a glass of water neither single rupee. After sometime police again came and said with i whose permission u have booked tickets through book my show?? Nothing can get worst than this. And police took that person along with him. And it was over.
We want you to take strict action against bookmyshow and bhasin n police too.
BookMyShow Customer Care's response, Jan 12, 2018
Hi,

We sincerely regret the level of discomfort you have faced while transacting with us.

The said transaction has been initiated from our end.

Ideally, the amount does hit the account within 5-7 working days or 10 working days in case of a nationalized bank.

You may note down the reversal code 338790

Please quote the above-mentioned reference code to your bank and then cross check the same with your updated bank statement for the mentioned period and assist us with the screenshot of the statement in case of any discrepancies. ( on allears@bookmyshow.com )

Our sincere thanks for your time and consideration.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
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Comments

I booked 2 tickets of tiger zinda hai amount deducted but your webite shows that payment in progess so now what can i do
BookMyShow Customer Care's response, Jan 12, 2018
Hi,
We know this must have caused you trouble. Please accept our apologies for it.
Please share the contact details (contact number and email id) entered while transacting at allears@bookmyshow.com LIVE CHATS or at 022-61445050 as we are unable to trace any details.
Looking forward to serve you soon.
Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.

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