[Resolved] BookMyShow — no refund on failed book wallet transaction

Sagar Pavithran

from Mumbai, Maharashtra

Website:

www.bookmyshow.com

I decided to give the bookmywallet option a try on bookmyshow app on the 24 nov 17 at 1915 hrs approx.. I recharged the wallet with rs. 500/- via sbi net banking. The amount got debited from my account but did not reflect in the wallet option of book my show. The transaction reference number is igackxzhn0 for rs.500.0 on 24-nov-17 19:13.

It is requested that necessary actions be taken and the rs 500 amount be credited back to my sbi account or book my show app.

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Jan 4, 2018

Complaint marked as Resolved

Verified Support

Nov 30, 2017

BookMyShow Customer Care's response Hi,

Sorry about the trouble that you had to go through.

Please help us with your registered contact details used while transacting on [protected]@bookmyshow.com.

We will have this checked and help you out.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.