[Resolved] BookMyShow — non refund of failed transaction

anilanu58

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400081
Website:	Bookmyshow

On 2/02/2018 i booked 2 tickets for padmaavat show @ cinepolis however after competing net banking transaction i was informed that my transaction has failed so i rebook and received confirmation.
However bookmyshow later on sent me mail & sms that my both booking are confirmed. I want to cancel one of booking but they are saying it cannot be done. I have mail them all communication but they are not listening. I am not very rich guy and 620/- matter to me
Please take my issue for refund & oblige
Thanks

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Mar 8, 2018

Complaint marked as Resolved

Verified Support

Feb 04, 2018

BookMyShow Customer Care's response Hi,

We know this must have caused you trouble. Please accept our apologies for it.

Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details.

Looking forward to serve you soon.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.

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Comments

dilkushmannan

from Mirialguda, Telangana

I am booking tickets by credit card sbi prime visa signature but it was shown #401 what is that

Manikanta Grandhi

from Ghatal, West Bengal

On 3-2-18, we booked some Movie tickets from book my show and paid from amazon pay but amount deducted and message came as transaction failed and till now money of 351 rupees not returned to account. MY transaction -id - #P[protected].