[Resolved] BookMyShow — Non refund of my deducted amount

rameshwar69

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 462024
Website:	www.bookmyshow.com

I have booked 5 tickets of Bahubali 2 Movie on 29th of April 2017, my amount of 1398.8 Rupees got deducted from my HDFC account by Net Banking, but my tickets are not booked. I have called in their Customer care number, and my call got connected after 16 minutes as I was in 65th caller position. Later the Customer care executive used all her favorite dialogues we are extremely sorry, and we are definitely here to help you etc etc...But till date my amount is not refunded by this fraud Company namr BOOK MY SHOW .COM. Government promotes Cash less transactions, but Government must ensure prompt refund also from such ######## name Book my show .com

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Jun 22, 2017

Complaint marked as Resolved

Verified Support

May 12, 2017

BookMyShow Customer Care's response Hi Rameshwar,

We are extremely sorry for the delay in refund but ideally the refund process takes between 5 to 10 working days! These days are counted excluding public and bank holidays like Saturday and Sunday. In case this time frame has exceeded please get in touch with us via [protected]@bookmyshow.com or connect with us on[protected],[protected] or LIVE chats.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative