BookMyShow — Non refund of ticket charges due to cinema closed | |||
Dear team, With reference to the subject matter, find below the trail mail detail for refund of ticket charges which is still to be credited in my a/c. Kindly let me know how much time will you take to do the needful.. Sarabjeet barham Apr 23 To helpdesk Dear team, I had booked tickets of fast & furious yesterday via book my show & payment was done online but today when i reached the mall, cinema was closed so i need refund of my tickets booked via book my show. Details of booking as under : Booking id - wlsmrfk Show timing - 10:15 am Date - 23/04/17 I had requested for refund on customer care no of which reference no is 3758517 Please refund the amount in my ac as soon as possible. Thanks & regards Sarabjeet singh [protected] Bookmyshow helpdesk [protected]@bookmyshow.com via freshdesk.com Apr 23 To me Hi sarabjeet, This is snehal here from bookmyshow customer care team and thank you for your undying co-operation while we were in process of addressing your query. Sarabjeet, due to the cancellation of the show that you had booked your tickets for, the refund of the entire amount charged for the transaction against the booking id wlsmrfk would be initiated from our end and the refund would get processed shortly. The refunded amount should reflect in your account within a maximum of 5-7 working days from then. Kindly cross check the reversal with your updated bank statement for the mentioned period and assist us with the screenshot in case of any discrepancies. I hope this mail gets you in a good spirit and we are delighted to have you as our valuable customer. A ticket id [#3758545] is registered for your query, please quote this as a reference no. For all your future correspondence with us. In case of any queries, email us at [protected]@bookmyshow.com or chat, you can also contact us on[protected]. Best regards, Snehal Customer support team Bookmyshow Was this information helpful? | |||
2 Comments | |||
Comments
I have booked 3 ticket on dated 25.6.2017. but wrongly it has booked on 23.6.2017. so please refund booking.
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I had booked tickets for the movie 'Tubelight' Fri, 23 June | 05:40 PM via BookMyShow at IP Sigra Mall, Varanasi.But when I reached there, the Mall was closed due to some fire accident .So I want refund of my movie ticket.PFA the ticket.
Booking ID : WKRHWNP.