[Resolved]  BookMyShow — Not received m ticket or even window ticket and the amount got deducted from my account

Address:Mumbai City, Maharashtra, 400615
Website:bookmyshow.com

Date of transaction : 03.12 .2016
Time :03: 30 pm
tm of show: 4:35 pm- dear zindagi
place of theatre : cinestar, maajhiwada, thane
amout for two tickets of rs 349 got deducted frm my sbi acct but not received any tickets on mobile or even at theatre window
contacted the helpline number but the call was put on hold.i want a refund against this.
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Jan 13, 2017
Complaint marked as Resolved 
Verified Support
Dec 13, 2016
BookMyShow Customer Care's response
Hi,

We know this must have caused you trouble. Please accept our apologies for it.

Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details.

Looking forward to serve you soon.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
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I Dislike Your Service
BookMyShow Customer Care's response, Dec 19, 2016
Verified Support
Hi,

We're sorry to know about the dismay & want to help you.

What's the error you're facing? Share it with us in detail with a screenshot at helpdesk@bookmyshow.com LIVE CHATS of instahelp. Our team is available 24/7 at your service.

Team BookMyShow

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