[Resolved] BookMyShow — Online booking charges are very high

karthikeyansuku

from Pune, Maharashtra

Address:

Chennai, Tamil Nadu

Hello Sir/Madam, I tried to book ticket in bookmyshow website because now a days all the theaters are selling tickets through bookmyshow. Even i tried booking in theater but they are not doing. This is also one type of selling tickets in black.For 1 ticket they charging Rs45 to Rs65 as online charges. See online charges should be same for every single time booking not for calculating for each ticket. Please take some necessary action, otherwise this portal is of no use. Hope you will take some action. Thanks by karthik.

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Complaint marked as Resolved

Verified Support

Feb 26, 2015

BookMyShow Customer Care's response Dear Customer, We do understand your point of view and were always charging a fee. Initially, there was a notification which prohibited us to do so. As soon as it was stayed, we resumed charging the fee. The internet handling fee is our bread and butter. Its how we earn our money, to ensure that we deliver the best of service to our customers. We clearly show you the break up of the payment you are making to us in the order summary before proceeding to payment and try to keep our pricing as reasonable and competitive as we can for our customers in today's market. Hope you understand us too. Regards., BookMyShow