[Resolved] BookMyShow — Pathetic Experience | |||||
Hello There, I wanted to bring into your attention about the services offered by Bookmyshow.com which is getting pathetic day by day. This is not the first time when I had to go through such service but this time I need to raise it to next level. Today I tried to book newly released movie 'Dangal' but post making the payment the confirmation page gave me the ticket confirmation for a movie that I can't even spell out as it is in some other religious language that I can neither understand nor I can read. When I contacted the complain center of Bookmyshow.com, the executive Nikhil got connected wid his technical team and according to them it's me who did the false booking and it's totally my mistake not their website. They would neither cancel the ticket nor there will be any refund for this. He did not even come with any alternatives. This is a loot and I want to know how is it possible that no one can even question on it. They are too straight forward and always claim themselves to be right and never listen to their customer. This is ridiculous. It's more likely sound that we need their service and they never invited us to serve ourselves. It's an insult if someone ask me. Can anyone in consumer complaints department do anything about such incidents so that the inconvenience level could be decreased for people like us. Regards, Divakar Yadav Mobile: [protected] Was this information helpful? | |||||
Mar 14, 2017 Complaint marked as Resolved Verified Support Feb 07, 2017 BookMyShow Customer Care's response Hi, We hope your query against the ticket id 2975634 has been addressed. Assuring you of our best services at all times. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative. | |||||
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