[Resolved]  BookMyShow — Payment successful but ticket was not received and refund was not yet received

Address:Escape cinemas

I have booked 2 seats for Viruman movie on 13/08/2022 for 11.40 show at Escape cinemas for ₹469. My issue was my amount got debited and the payment was successful but i have not received any tickets for the same..and when i approached at theatre they told that your ticket was not confirmed and those seats was booked by some other people. Your payment will be refunded soon.. but still now I have not received any amount..
+1 photos
Was this information helpful?
No (0)
Yes (2)
Aug 19, 2022
Complaint marked as Resolved 
They have refunded the amount
Complaint comments 

Comments

I have booked my tickets on bms the payment was successful but the tickets were not confirmed and not recived the booking message.But my amount 515rupees is credited.

I have booked 3 tickets for Drishyam 2 at Drodel cinama hall itangar from bms the payment was successful but the tickets were not confirmed and did not recived the booking message.but my money deducted from my account will it refund...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BookMyShow
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    57%
    Complaints
    1528
    Pending
    0
    Resolved
    852
    BookMyShow Phone
    +91 22 3989 5050
    +91 22 6508 8960
    BookMyShow Address
    Ground Floor, Wajeda House, Gulmohar Cross 7, Juhu Scheme, Mumbai, Maharashtra, India
    View all BookMyShow contact information