[Resolved]  BookMyShow — problem in refund of my money

Address:New Delhi, Delhi, 110085
Website:Bookmyshow. Com

On 4 th December i booked ticket at m2k pitampura. But the booking got cancelled.. But two times 335.40 amount got deducted from my bank account.. I was credited 335.40 only one time.. I didnot got other 335.40 rupees... I contacted my bank and they said that they have credited the amount to bookmyshow two times as was the case at time of detection.. They said that they have refunded both the transaction but bookmyshow has not credited me the amount second time.. I am attaching the screenshot of the bank representative mail.. Where they have mentioned the same.. Please look in to this matter.. I am very disappointed with the online booking by bookmyshow.. They also said that if book my show have credited the amount then ask them for the statement.. Please help me in this case..
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Jan 4, 2019
Complaint marked as Resolved 
My money is refunded back to me.. Thanks
Verified Support
Dec 15, 2018
BookMyShow Customer Care's response
Hi Om,

We have thoroughly checked and also informed you in the past that the amount Rs 335.40 with reference id [protected] - is not claimed by BookMyShow this amount will be refunded by your ICICI bank to your a/c as per the communicated time.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
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Comments

This is the 3rd time I'm facing this problem, I couldn't apply my offer codes for my movie tickets. It's just shows that it's locked for my number.. please solve this issue ASAP

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