[Resolved] BookMyShow — Refund claim

Ankit Ku. Agarwal

from Mangalore, Karnataka

Address:

Bangalore, Karnataka

Dear Sir / Madam I Ankit Kumar Agarwal had booked 3 tickets of movie EK VILLAIN on 28th June 2014, after which an amount of Rs 1473.36 was debited from my account and eventually the transaction was also unsuccessful. I received a text from LM-BOOK MY SHOW stating that my refund has been processed and it will be credited back to my account within next 10 working days But, it did not happened so. . Hence I request you that without any further delay, please process my refund and credit back it to my same account from where it was debited. Your prompt response will be appreciated. Thanking You Regards, CA Ankit Kumar Agarwal

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Complaint marked as Resolved

BookMyShow customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2014

BookMyShow Customer Care's response Dear Mr. Agarwal,

We do understand your concern and value you as our customer. In the event of being charged for an unsuccessful transacting, the amount ideally gets refunded within 10 working days.

Kindly check your updated bank statement for the mentioned period and email us the screenshot at [protected]@bookmyshow.com, we will certainly take this up with the card issuing bank and help you out.

Thank you for your kind co-operation and patience.

Thanking you.
Team BookMyShow