[Resolved] BookMyShow — Refund my transacted value for failed order

Rochak Agarwal

Address:	Bareilly, Uttar Pradesh, 243122
Website:	www.bookmyshow.com

Sir, I was billing my payment for 4 april show of Naam Shabana movie of 10 am @ SRS and transacting value was of 346 rs which I paid by vodafone m pesa app and I loaded the amount then my m pesa wallet paid bookmyshow the amount for which I got deduction messgae from my wallet of which image I had sent u here but I have not got the ticktes ... it totally failed after transaction, this looks like a fault in your BMS app . You must resolve it urgently so that I can get my refund soon
Please help me out and hope for a quick action in the matter...

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May 6, 2017

Complaint marked as Resolved

Apr 04, 2017

Updated by Rochak Agarwal My transaction is done from id 22.[protected]@gmail.com with activated wallet number [protected]
Also m pesa wallet number is [protected]

Apr 04, 2017

Updated by Rochak Agarwal I recently booked 2 tickets of movie naam shabana for 4 april 2017 srs bareilly from bookmyshow id - 22.[protected]@gmail.com with wallet [protected] and compketed the transaction by vodafone m - pesa wallet with id - [protected]
But transaction completed successfully from m-pesa wallet but i have not received any ticket and i had proof of transaction which i got as msg of. Successful transaction from m-pesa handed to bms
Plzz look into the matter as fast as u can coz the show is going to happen within an hour and please refund my balance. Looking in quick response...

Verified Support

Apr 05, 2017

BookMyShow Customer Care's response Hi Rochak
As per the updates, we understand that your query has been addressed.

Thank you for being our valuable customer .

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative