[Resolved] BookMyShow — Refund needed | |||||
Dear Sir/Maam, I have tried to book movie tickets through freecharge via book my show app on 1st january 2016. The transaction failed but the money was deducted from my account. Also I got 100 Rs as a promotional offer in my freechrage wallet. I got a message from book my show that refund of Rs 421 has been initiated and will be backed soon, but i didn't get my money back. Please look into the matter. -- Regards and Thanks, Zeeshan Akhtar Was this information helpful? | |||||
Feb 8, 2017 Complaint marked as Resolved Verified Support Jan 08, 2017 BookMyShow Customer Care's response Hi Zeeshan, We know this must have caused you trouble. Please accept our apologies for it. At times there are certain network congestion which may result in such occurrence. Be rest assured the amount charged for the unsuccessful transaction would be refunded back to your account within 5 to 7 working days Appreciating your patience and understanding in this matter. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative. | |||||
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+91 22 3989 5050
+91 22 6508 8960
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We know this must have caused you trouble. Please accept our apologies for it.
Please share the contact details (contact number and email id) entered while transacting at helpdesk@bookmyshow.com LIVE CHATS or at 022-61445050 as we are unable to trace any details.
Looking forward to serve you soon.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.