[Resolved]  BookMyShow — refund of ticket booking cost

I am Ramesh. I booked 3 tickets on 25th December 2018 12:27 PM ' using BookMyShow.com for Sarada Movies Edappal, Kerala 6:30PM show 26th December 2019 using my SBI Debit card
After selecting seats and entering my account details, bookmyshow website displayed some message like 'processing...' and after some time, it displayed, 'Hi there! Sorry your BookMy show transaction failed. Payment Rs. 349.59 recd. The money will be refunded back to payment source within a maximum of 10 working days.
Now I am waiting almost one month to get the money back, so far I havn't received the refund money or any email or message from you.

So I request you to refund the money as soon as possible.

My Details:
Name: Ramesh P

E-Mail Id: [protected]@yahoo.com
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Mar 23, 2019
Complaint marked as Resolved 
Verified Support
Feb 20, 2019
BookMyShow Customer Care's response
Hi,

I am sorry to hear that.

Ideally, for an unsuccessful transaction the amount gets refunded within 4-5 working days, some banks may take 10 working days. Also if you have used a wallet it will reflect within 24 hours.

Request you to share your contact details via [protected]@bookmyshow.com so that we can have this checked for you.

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
Complaint comments 

Comments

I have booked 2 tickets from book my show on 25/1/19 money dedected but tickets confirmed msg has not came im from hyderbad please answer th query

Üdãy Kïräñ Mäñík's reply, Jan 25, 2019
Seat no also have not sended nor any sms has came
Today I booked ticket manikarnika at ashokanil miraj cinema ulhasnagr. I also booked food service online but i did not get my food. Even i reminde about my food booking but i did nt get. I get very disappointed due to very poor service

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