[Resolved] BookMyShow — seats provided were damaged and were not not in condition to host the audience

Ankit Priyamvad

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400103
Website:	Book my show

Dear team
I went to carnival moviestar theatre in goregaon mumbai yesterday i. E. 17 march 2018. I booked two tickets. Both the seats were damaged, dirty and without hand rest. On enquiry with manager they behaved rudely and told nothing can be done.
I visited theatre along with my wife to have a nice evening. But the entire evening was spoiled. I want refund of entire ticket cosy and inconvenience fee of rs 5000 per seat.
Kindly take up the issue as soon as possible and reply me. If not replied and reimbursed accordingly i will raise the issue to consumer forum and broadcasting department. Book my show shall take care of quality, hygiene ofv theatres listed in their websites. Very bad experience

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May 10, 2018

Complaint marked as Resolved

Verified Support

Apr 04, 2018

BookMyShow Customer Care's response Hi,

We know this must have caused you trouble.

Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details.

Looking forward to serve you soon.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.