BookMyShow — ticket booking frauds

Address:

692030

Bookmyshow always shows you have loads of offers available and you can redeem them using the reward points, utsav rewards, payback points etc. But the truth is that not even a single time their system of redeeming works and it always ends up in failure. The transaction will end up in failure if you are using any offers. They are making people fool by showing many offers but in actual terms none of the offers work and their system is set up in such a way that all payments with offers are rejected. Once rejected they ask for upto 10 days for your amount to be returned of the points redeemed to be returned. As a customer why should i wait for problems created by them. Why should i give them my money/points to keep. If they cant give the offer, immediate refund of money or points should be done. Even today i booked tickets and the problem shows today was " something is not right they redeemed my points worht rs 803 rs and no tickets nor no refund or not even a message regarding tickets. My points are gone? How can this be a problem? Something is not right? Why would i care about something not right? The problem is not from my side. Bookmyshow does this every single time if you are using any offers. I need to file /lodge a complaing against bookmyshow for their fraudulent activities and cheating customers in terms of offers.