BookMyShow — ticket booking without notice

Address:110019
Website:Book my show app

My friend was booking ticket from book my show app for joker movie through payzapp wallet on which we were getting 25% cashback but after entering all the details and clicking on pay button, it showed that payment failed, we thought that it might be due to some mobile issue so i also tried to book ticket through book my show app via payzapp wallet but same thing happened to me, payment failed and amount also deducted from payzapp wallet, book my show app automatically took me to the page of lazypay which only asked to verify your number, i thought it might be the general process due to which my payment failed, instead, my ticket got booked in an instant, i thought amount has been deducted from payzapp so mobile verification was the only issue after which my ticket got booked but instead i started receiving texts that lazy pay has book tickets on my behalf and i have to pay them back full amount without the perk of cashback which i could have received if book my show accepted the payment through payzapp because they are also involve in this fraud. Before booking also they didn't ask that lazy pay will book my ticket, instead it asked like some fraudster for the verification of my mobile no. And now the ticket costed me much more amount and there customer service says that we are sorry you won't be getting any cashback you have to pay to lazypay full amount. Why is it so when i never wanted lazy pay to pay for my tickets. I have attached the screenshot of payment from payzapp also and lazypay also which show that payment from payzapp was successfull but book my show never approved the payment because they are into fraud business with lazypay.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    BookMyShow
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    57%
    Complaints
    1528
    Pending
    0
    Resolved
    852
    BookMyShow Phone
    +91 22 3989 5050
    +91 22 6508 8960
    BookMyShow Address
    Ground Floor, Wajeda House, Gulmohar Cross 7, Juhu Scheme, Mumbai, Maharashtra, India
    View all BookMyShow contact information