[Resolved]  BookMyShow — ticket not booked but amount was debited in my account

Sir,

This is gopichand from hyderabad, am booked "prathiroju panduge" movie ticket in 'asian ganga, dilshuknagar."amount was deducted but ticket not conformed. Msg not came from bookmyshow to my mobile number and email id.
Please look the matter as early as possible. Ref: no cbibibo-[protected]-cbibibo

Date of incident : 20.12.2019

Thank you
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May 14, 2020
Complaint marked as Resolved 
Verified Support
Apr 09, 2020
BookMyShow Customer Care's response
Hi Gopichand,

We apologize for the trouble and we hope you have received a refund.

Ideally, the amount charged with the unsuccessful transaction will be refunded in 4-5 working days for privatized bank and 10 working days for the nationalized bank.

In case of the amount paid using a UPI app, it should reflect within the next 3-4 working days. The amount paid through the wallet will be refunded within the next 24 hours.

In case of any clarity please connect with us on [protected]@bookmyshow or LIVE CHAT with us.

We'd do all it takes to have this sorted for you.

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to anyone claiming to be BookMyShow representative
Complaint comments 

Comments

Am booked darbar movie 9/1/20 5pm tickets not confirmed but 352rs amount trensfered big tree entertainment p.v.t l.t.d, please clime the money

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