[Resolved] BookMyShow — ticket not booked but money deducted from my account

 
2 Reviews
Thrissur, Kerala, India
 nivedjoshy on Jan 14, 2019
I have booked 4 movie tickets amounted rs 522.80/- using phonepe upi transaction. Ticket not booked but money deducted from my bank account and a cashback of 30/- has been got to the phonepe wallet. But not showing the transaction failed in the purchase history and any other information regarding this booking in the bookmyshow app and no messeges came to my mobile number saying about the refunds... I want my money back...!!!

ticket not booked but money deducted from my account
Complaint marked as Resolved Feb 17, 2019
Verified Support
BookMyShow Customer Care's response, Jan 17, 2019
Hi Nived,

In case, you have been charged the amount charged for the unsuccessful transaction shall be credited into your account in the next 4 to 5 working days,

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
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Comments

I have booked movie tickets through book my show three times every time ihave booked ticket my money gets deducted but the ticket doesnot gets booked and shown in its booking history

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    BookMyShow - ticket not booked but money deducted from my account