[Resolved] BookMyShow — tickets booked but not getting tickets

Sravanasandya

from Chennai, Tamil Nadu

Address:

sarojini bai street, saligramam, Chennai, Tamil Nadu, 600093

I have booked a ticket for lion king
After booking through upi transaction payment s successful but i didn't receive any tickets
Asked n pvr cinemas about this issues
They assured i'll get back money as soon as possible because ur tickets s not booked yet

So i have waited these days
Till now there s no refund on my money
Please check this issue and return back my money
I have provided google transaction i'd cicagkc6yjdrma

And upi transaction id[protected]

+1 photos

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Sep 16, 2019

Complaint marked as Resolved

Verified Support

Aug 16, 2019

BookMyShow Customer Care's response Hi,

Sorry for the trouble.

Ideally, the amount charged for an unsuccessful transaction gets refunded back to you within 4-5 working days.

Please share your contact details via [protected]@bookmyshow.com so that I can have this looked into.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.