BookMyShow — unethical behavior - unable to unlock my account

Address:400706
Website:in.bookmyshow.com/mumbai

I got a call today from bookmyshow's so called escalation team which was unable to resolve my issue.

I am unable to access my bookmyshow account with email id [protected]@gmail.com as it is locked. Also i do not have access to this email address any more. Thus, i am unable to receive the forgot password reset link and they are unable to help me unblock my account.

I would like to access my bookmyshow account to change my mobile number in it so that i can proceed further with my transactions.

This is an utter nonsense and rubbish. Me being a long time customer of bookmyshow not getting any help whatsoever from them.
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    +91 22 3989 5050
    +91 22 6508 8960
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    Ground Floor, Wajeda House, Gulmohar Cross 7, Juhu Scheme, Mumbai, Maharashtra, India
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