[Resolved] BookMyShow — wrong ticket booking

Ankush Manhas

from Jammu, Jammu and Kashmir

Address:	Jammu, Jammu and Kashmir, 180007
Website:	Bookmyshow.com

I am an old customer of bookmyshow. Because of app changing my location automatically to delhi, wrong ticket was booked which i immediately within 10minutes brought to the notice of customer care executive. I have requested a lot to cancel my ticket and refund my money but nothing done. I then asked to compensate me by giving some kind of bonus that can be used while i book the next ticket on book my show, but unfortunately nothing has been given to me. So i have decided to quit using bookmyshow and will circulate this message to all my nears and dears and in social media also so that the others also will see the real face of these apps.

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Dec 16, 2018

Complaint marked as Resolved

Verified Support

Nov 13, 2018

BookMyShow Customer Care's response Hi there,

We can see and understand that your concern was addressed against the ticket id 7367689.

Also, there were no error logs found as the system doesn't randomly select the details. Hope you understand us.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.