[Resolved] BookMyShow.com & IndusInd Bank — Credit card movie offer never applicable for Indus Bank credit cards on BookMyShow.com | |||
Hi Sir, This complaint is to intimate my concern that, IndusInd Bank issues credit cards, which consist of an offer which we can buy two ticket at the price of one. They are charging a joining fee of Rs.1000 and 200 Rs as yearly fee. When I tried to avail this offer by booking movie tickets through Bookmyshow.com website using this indust ind bank credit card, it always says the error as below: "Sorry, the number of tickets available for the offer on a daily basis has been exhausted. (-4011) " This keep happens every time whenever i try to book tickets, I have tried more than 300 times. Even, I tried to book ticket, at mid night 12 am, as per the advice from Bookmyshow.com customer care and IndusInd bank customer care, which has no use. Bookmyshow.com customer care says the offer is applicable to only for first 100 IndusInd bank credit card customers per day, through out India, irrespective of movie theatre and movie, which is cheating, as this will bring down the chance about 1 by million of getting this movie ticket offer. This cheating happens through out India. I have attached the snapshot of error, which keeps happening whenever i try to avail the credit card offer through bookmyshow.com Please take action against this. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Jun 03, 2014 IndusInd Bank Customer Care's response Hi Jaison,
We apologize for the inconvenience caused. We would request you to share your contact details with us so that somebody from our department can call you at the earliest to assist you for the same.
Regards,
IndusInd Bank
| |||
 12 Comments | |||
Comments
Yup happens every time for every movie. If you try at 12:00 Am it says "oops something went wrong" then by 12:10 it says all the tickets are finished.
-Sandipto
[protected]
-Sandipto
[protected]
Very bad, why this issue is closed without resolving
Even I am having the same problem...this is a fraud by indusind bank and bookmyshow...they are making tall claims but no delivery on promises...please do not buy indusind bank credit cards...Really disappointed
I have also gotten this card and not able to get the movie offer. It should show how many tickets are available while putting card no on bookmyshow
Very pathetic card
Thanks
Harshal
Very pathetic card
Thanks
Harshal
I have booked tickets multiple times using indusind card and got 1+1 always
Naresh Kanteti's reply, May 25, 2017
May be u got some other card which has no such quotas. I feel that you are not staff of any of the two companies.
Even today such incidents are repeated. I was also unable to book even a single free ticket till now. Thanks to RBL for no such quota or first come first serve basis.
Hi Everyone,
Even i am an indus Ind bank credit card customer and they charged 900 rupees as joining fee for above mentioned offers. But they are not providing this buy one and get one offer. This is a pure cheating and everytime i try this this gives an error and not providing the promised offer.
Even i am an indus Ind bank credit card customer and they charged 900 rupees as joining fee for above mentioned offers. But they are not providing this buy one and get one offer. This is a pure cheating and everytime i try this this gives an error and not providing the promised offer.
In this case customers are mistaken. They know about the features but they don't know how to use that particular feature that is the main concern. I have enjoyed this buy 1 get 1 movie tickets benefit provided by indusind bank many of times and gain knowledge about the product and learn how to use that. As per my experience with indusind bank the products offered by indusind bank are more competitive in the market than any other bank.
Regards
Sanjay Jolly
Regards
Sanjay Jolly
I also tried 300+ time in previous 7 years...but never got any free tickets inspite they are selling card on this benefit.
Facing Same issue "Sorry, the number of tickets available for the offer on a daily basis has been exhausted. (-4011) ". This seems to be a wrong practice followed by theater owners to get more profit. This practice dilutes the whole idea of consumer friendliness and features that a particular product (in my case an IndusInd Platinum card) promises to a consumer when you subscribe to that product.
This should be thoroughly probed and I am sure malpractices like these would then be controlled.
Regards
Alok
This should be thoroughly probed and I am sure malpractices like these would then be controlled.
Regards
Alok
Hi
I'm getting the same message as nakul "Sorry, the number of tickets available for the offer on a daily basis has been exhausted. (-4011) " from past 1month i keep trying i'm getting this message and tried with my spouse nexxt card also having the same issue .
Does the movie offer is not working for indus??? Please confirm if it is not working there is no use of this card and going to cancel
I'm getting the same message as nakul "Sorry, the number of tickets available for the offer on a daily basis has been exhausted. (-4011) " from past 1month i keep trying i'm getting this message and tried with my spouse nexxt card also having the same issue .
Does the movie offer is not working for indus??? Please confirm if it is not working there is no use of this card and going to cancel
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
57%
Complaints
1528
Pending
0
Resolved
852
View all 1528 BookMyShow reviews & complaints
+91 22 3989 5050
+91 22 6508 8960
Ground Floor, Wajeda House, Gulmohar Cross 7, Juhu Scheme, Mumbai, Maharashtra, India
View all BookMyShow contact information
Your view on the situation is very important to us and we believe in transparency with our customers.
There are a certain number of tickets available under each offer for redemption for a particular day and the same gets released at 12.00 AM every day.
Any revisions/decisions regarding the quota of tickets is governed by the bank.
Also, the IndusInd bank credit cards offer is available for all the cinemas listed on BookMyShow across India, there is a possibility of the offer getting exhausted in a very short span of time, due to so many customers from all over India trying to avail the offer at the same time(As soon as the quota refreshes at 12 AM).
Due to so many awaited movies promising entertainment, releasing one after the other, the offer gets exhausted in a blink’s time.
Kindly share your contact number with us at [protected]@bookmyshow.com as we would like to get in touch with you and assist you further.
Assuring you best of our services at all times.
In case of any more assistance, please feel free to write us at [protected]@bookmyshow.com or you can contact us on[protected] we are just a call away or you can even chat with us.
Thanking you,
TeamBookMyShow