BookMyShow.com — ticket once booked can be cancelled - policy in favor of pvr owner and against the customer

bhumeshg

from Bengaluru, Karnataka

Address:	Gurgaon, Haryana, 122001
Website:	bookmyshow.com

I booked a movie ticket through bookmyshow.com, booking reference no - wkg54st, for jan 5th 10:30 pm in srs celebration mall: sohna road, gurgaon (Audi 1) national capital region (Ncr), gurugram (Gurgaon)

Now i need to cancel those but came to know that once any cinema tickets are booked can't be cancelled.

This is totally in favor of pvr owners and a very worst policy against customer of india.

Why consumer court not taking any action against such bad practice by cinema owners?

Thanks
Bhumesh

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Comments

Utpalchatterjee

from Pune, Maharashtra

I have booked 02 platinum category movie tickets from BOOK MY SHOW worth rs. 240/-. On arrival at SATYAM CINEPLEX, WARORA, ticket counter provide me 02 platinum category tickets worth rs. 160/-. Book my show charged extra amount for same tickets. Please look at this matter.

BookMyShow Customer Care's response, Jan 12, 2018

Verified Support

Hi,
We know this must have caused you trouble. Please accept our apologies for it.
Please share the contact details (contact number and email id) entered while transacting at allears@bookmyshow.com LIVE CHATS or at 022-61445050 as we are unable to trace any details.
Looking forward to serve you soon.
Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.