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Bookotrip India — Regarding my airline ticket refund

I broke flight ticket from Book o trip website, My Air Flight was Cancelled by my airline, they refund the total amount of ticket to book o trip, I contacted to book o trip too many times but they didn't even replied their customer, I would like to file petition against book o trip company for the fraud, please help me regards that
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    Bookotrip India
    GEO INFO PARK, Ground Floor, Kinfra, Kakkanadu, Cochin, Kerala 682030, INDIA
    India
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