[Resolved] Bookshop Of India — bookshop of india they didn't deliver the order i placed till date. 15 days later and no refund was done | |||
I have placed an order on [protected] for a book entitled "instrumental methods of analysis" by dr. Supriya. S. Mahajan, published by cbs publishers & distributors. It was said that it will be delivered in 4-5 days. Its been more than 15 days till now. I didn't receive any kind of shipping details till date you see the photo i provided with the date. And i paid rupees 502 (462 price of a book after discount+40 shipping charges) and didn't even get the money back. Please do ask them to refund it. A very next day (8th july 2019) of order i received a call from +[protected] at 11.39am stating that you have to pay additional rs. 100/= for the book price which has been hiked by the publisher, for which we will send a link to your email for the payment. I replied to the call by denying not to pay by the private link, you send me the book through vpp by post, so that i can pay the difference rs. 100/= and get the book. They denied that. Hence i requested them to refund the amount. They immediately closed the call. Transaction id : boi73138 Number of ordered book (S) : 1 Payment mode : credit card/debit card Average delivery time : 4-5 business days — Book title : instrumental methods of analysis Author : dr. Supriya. S. Mahajan Isbn :[protected] Publisher : cbs publishers & distributers Unit price : rs525 Quantity : 1 Total amount : rs462 — Amount : rs 462 Shipping : rs40 (Outside delhi but within india.) Grand total amount : rs502 * Customer information * Cust. Name : anton smith a Address : a 8 rani seethai achi complex annamalai university campus annamalai nagar Country :india Phone : [protected] E-mail : [protected]@yahoo.co.in * Shipping / delivery details * Name : anton smith a Address : a 8 rani seethai achi complex annamalai university campus annamalai nagar Pincode-608002 Country :india Phone : [protected] Was this information helpful? | |||
Aug 17, 2019 Complaint marked as Resolved I given to the company as maximum details as possible including contact number, transaction details, e-mail reply from the company and incident whatever took place relevant to that time to time. Thanks for your support sir. Bookshop Of India customer support has been notified about the posted complaint. Jul 28, 2019 Updated by Anton Smith Thanks for your support sir. The very next day of the complaint launched on your site, on the very next day i.e, 17th July 2019, the status in my account has been changed. They marked as canceled in the status, for which I attached the screenshot which I have taken on that day. But till date, the amount has not been refunded to my account. I request you to take necessary action so that my money gets refunded. | |||
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Thanks for your support sir. The very next day of the complaint launched on your site, on the very next day i.e, 17th July 2019, the status in my account has been changed. They marked as canceled in the status, for which I attached the screenshot which I have taken on that day. But till date, the amount has not been refunded to my account. I request you to take necessary action so that my money gets refunded.
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