[Resolved] Bosch Home India — 1 month old dishwasher - doesn't work | |||
Hi, I have purchased bosch dish washer sms60l18in a month back. It was working perfectly okay for a month and suddenly stopped. Whenever we turn on the machine, it works for 18-20 minutes and suddenly displays "err 27". It never completes the program. On every start, we observe same issue. After googling a bit, i came across post which says, err-27 is low voltage. Hower, this may not be true in our case. When dishwasher shows this error code, we turned off the dishwasher and turn on washing machine (With heat mode on - set to 60c), and it works fine. Also, to check, we turned on our water pump (Which is 5hp) and that also works well. Interestingly, service person who visited use, told us that error code 27 means, dirt in the machine. But he couldn't show us any blockage or dirt in the dishwasher!! Probably, this guy was not trained to work with dishwasher!! Was this information helpful? | |||
Feb 2, 2019 Complaint marked as Resolved Bosch Home India customer support has been notified about the posted complaint. Verified Support Jan 02, 2019 Bosch Home India Customer Care's response Dear Ravikiran HV, We regret the inconvenience caused. Please share your contact and location details here. Also, you can write to us on service.[protected]@bosch-home.com or call us on[protected]. So that our team can get in touch with you soon. Regards, Bosch Home Appliances Team | |||
1 Comment | |||
Comments
My machine suddenly stopped spinning. The technician came and said it's wrongly plugged. There was no issue with the machine at all. And just to tel me that it was plugged in a wrong way, Bosch charged me with 800/- this is insane such reputed company should hav some work ethics and professionalism.
Reply
51%
Complaints
740
Pending
0
Resolved
375
+91 22 6751 8000
Arena House, 2nd Floor Main Building, Plot No.103, Road No.12, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
View all Bosch Home India contact information