Bosch Home India — Bosch Double Door refrigerator not working properly even after repair.

Address:

Bangalore

Dear Madam,

Two years back we were very excited about buying Bosch Appliances, so we bought home a Double door refrigerator "KDN30VL30V 01". Now due to power fluctuations the mother board was burnt and later replaced by the bosch service man. But the problem here is the serviceman said one of the pin from a connector has been broken and since the connector part is not easily available the fridge will be ON but won't function properly.
Since he has replaced the motherboard the fridge is ON, only the freezer part is working and the main fridge is not getting cooled. All my vegetables which I kept in the main fridge door have fungus, my milk got spoil within a day. My main concern here is if a small connector cannot be arranged by Bosch service why are they manufacturing products? My hope of Bosch being a Big brand has all come down and here after I will not buy any products from this company. If a small part cannot be arranged for a almost new fridge (2 years only), then what is the use of service and maintenance companies which charged extra 2500/- rs for motherboard replacement and fridge is now out o[censored]sage. Also if I switch ON the fridge it has a lot of sound which is unbearable.
I would request someone from Bosch to look into this repair. As I am tired of spending money on non repairable pieces.