[Resolved]  Bosch Home India — bosch fridge freezer

Address:B5 Srivari Venkat, 1134, 13th Street Poompuhar Nagar, Kolathur, Chennai 600 099ar Nagar, Kolathur

I had purchased a fridge 327 lts from m/s. The legend, new saravana stores, padi, chennai 600050 (India) vide bill no. Pr/2021/58603 dated 19 sep 2020 and got it delivered on 20 sep 2020.

On opening the cover, which we did late night, and instructed we allowed 12-15 hours to get cooled. During the day time we found one side of the fridge has dent through out.

We have informed the dealer - the legend, new saravana stores, chennai. The bosch customer support man also visited. He had taken the photographs on 21 sep 2020 and have informed his local office here. Though they have assured to exchange the fridge, its taking longer than the dates
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Aug 7, 2021
Complaint marked as Resolved 
Bosch Home India customer support has been notified about the posted complaint.
Verified Support
Sep 30, 2020
Bosch Home India Customer Care's response
Dear Suresh D Nair,

We are sorry for the experience you had and would certainly help you with this. Kindly share your registered contact details, so that our concerned department can get in touch with you to assist further.

Regards,
Bosch Home Appliances Team
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